Safety

Meet Cady

Manager of Safety Programs

Memphis born and raised, Cady encapsulates southern hospitality and hardworking mentality to a tee. Her loving family and first dog Dash set building blocks for Cady’s passion of animal care from the beginning. Her southern roots followed her to the University of Alabama in Huntsville, where her soccer prowess led her to experience, high-pressure situations, excellent teamwork, and leadership capability. She used what she learned on the field to become the manager of one of the most successful dog boarding facilities in the country for 8 years. In turn, Cady decided to use her expertise to help elevate other facilities. As Safety Manager, Cady trains each center’s staff on Off-Leash Play Safety, Understanding Dog Language, Pet CPR, and ensures each center is following all Safety Guidelines.

Overview

Of Safety Programs

The entire Paws & Pals staff receives ongoing training and certification on basic dog language, Pet CPR, care for overnight boarding guests, safe play in off-leash daycare groups, and emergency situations. This training allows the Paws & Pals staff to properly manage both minor and emergency situations. Lastly, safety programs like customer questionnaires, off-leash play evaluations, and frequent report cards allow us to constantly evaluate new protocols and procedures to ensure the safety of your pet.

Frequently Asked Questions

What is basic dog language training? Why is this important?

Basic dog language involves a series of unique facial expressions, body postures, sounds, and more to communicate emotions and intentions. As caretakers, it is important to recognize these forms of communication and the dog’s intended behavior. Our entire staff is required to complete formal education through The Dog Gurus. Along with the initial certification, our team is required to complete semi-annual refresher courses.

What is a customer questionnaire?

What is an off-leash play evaluation?

What is included in a report card?