Inappropriate dog behavior may result in termination of our services for your pet. Inappropriate dog behavior includes, but is not limited to, bullying another dog, biting and fighting. Other problematic issues include, but are not limited to, separation anxiety, fence climbing/jumping and excessive barking. We will discuss all situations and concerns candidly with you and recommend training options that may remedy any undesirable behavior. Please remember that the overall safety of our guests and staff will be our priority.

We will notify you as soon as possible of any serious health or behavioral concern or issue with your dog(s). Whether or not we reach you, we promise to handle the problem promptly, at our discretion, with your dog’s best interests in mind.

In 2013 we took the off-leash play Pet Center Safety Pledge! We proudly commit that our dog daycare and group play programs have been designed for the safety of all dogs. In taking the pledge we strive to ensure the physical safety of each dog and our goal is for every dog to go home from our resort behaviorally and emotionally better than when they arrived.